Top drawer rollers jamming for printer

The top drawer rollers for the printer are jamming.  I have removed the drawer and notified J.S. of the problem.  The bottom drawer is working fine.

Electric outlet for public printer

The breaker for the electric outlet for the public printer is switch 3 in the breaker box in the closet on the 1st floor under the north stairs.  It is marked as column 12.

New Building Acronyms Fall 2015

HAB John Hays Administration Building

HEC Dr. Joe Anna Hibler Education Center

AHL Al Harris Library

HON "Y" Chapel Honors Building

BKH Black Kettle Hall

Library remote access troubleshooting guide

The guide is available here: http://bit.ly/1T4YfMC. (It’s also linked in LibAnswers here.) 

VTC subscription ends June 14, 2015

The library's subscription to VTC.com will end on June 14, 2015. As of June 1st, 2015, the library's online form for requesting a VTC account has been disabled.

Please guide SWOSU students and employees to lynda.com as the alternative to VTC. Links to lynda.com can be found on the Learning Services page and the library's Databases A-Z list.

Jon

New Guide on Permalinks in EBSCOhost Databases

I've added a guide to LibAnswers on how to find and use permalinks in EBSCOhost databases. The guide is here: http://libanswers.swosu.edu/a.php?qid=995800.

EBSCOhost's permalinks make it easy to directly link to any citation or article in an EBSCOhost database. A permalink will work whether the patron is on-campus or off-campus.

Jon

WebVoyage "Videos" Search Limiter Change

I've made a change to the way the "Videos" limiter works for WebVoyage's basic search.

Previously, this search limiter only selected catalog records with a specific material type. Now, the "Videos" limiter uses a record's location, specifically Video Collection - Weatherford and our online video collections. 

As a result of this change, even records for videos and DVDs which have an incorrect material type will be retrieved when the "Videos" limiter is applied. 

Jon

P.S. Linda and I are continuing to correct records for DVDs that show up in WebVoyage's title lists as books and other non-video material types.

Unplugging Public Printer is a Recommended Fix

J.G. said Tim recommends that sometimes unplugging the public printer is a fix when it stops working.

This afternoon public printer stopped working and displayed the "Call Service" message.  It did not respond to turning off and then on the switch.  I put out the out-of-order sign.  Later J.G. unplugged it.  Either unplugging the machine or the time it cooled down worked.

New: Met Opera on Demand and Kanopy Streaming Video

We have two new video resources:

• Kanopy Streaming
• Met Opera on Demand

Both are available on the Videos Online page and the Music and Art page. Links to Kanopy are also on the Language Arts page and the Social Sciences page.

Jon

Five New EBSCOhost Database Trials

There are five new EBSCOhost database trials available:

• Art Source
• Communication Source
• Education Source
• Literary Reference Center Plus
• MEDLINE Complete

See the Database Trial Subscriptions page for full details. Please rate the databases using the links on the database trials page or send your feedback directly to Jane.

Jon

Stedman's Online Medical Dictionary Unavailable

Stedman's Online Medical Dictionary is currently unavailable.

Jane is working with Ovid, the new Stedman's vendor, to work out a new license agreement. In the meantime, the Unabridged Merriam-Webster includes medical definitions (though they are less thorough than Stedman's).

The print version of Stedman's is available in Reference; the call number is 610.3 S812s.

Jon

New Format for Ebrary

ProQuest has finally developed a new, user-friendly platform for ebrary.  This format is much easier to read, and all of the necessary tools for use are located at the top of the screen.  The intro page includes subscription information that is a bit confusing, so look higher on the page under the title and author where it is written, "Your institution has unlimited access to this book."  Enjoy the much improved reading experience.

ProQuest's PsycINFO has replaced EBSCO's PsycINFO

PsycINFO from ProQuest is now available on the library's Psychology and Behavioral Sciences page. (Note that the library's URL for PsycINFO is unchanged; it remains library.swosu.edu/s/psyi.)

Please take a few minutes to familiarize yourself with the ProQuest interface.

Jon

Catalogs Available for Enrollment

For enrollment, the catalog can be accessed at http://www.swosu.edu/resources/catalog/index.aspx. Department webpages will be updated soon. All degree plans and course descriptions will be available by 8:00 am August 19.

Student library login errors: "Login failed: Invalid username, password, or ID"

We're getting a large uptick in the number of students having difficulty logging into library databases from off-campus.

The reason is that all students (new and current) are being required to update their SWOSU Student Outlook passwords. Remember that the library's proxy server uses the student's Outlook account to verify the student's status. Until the student updates his or her Outlook password, the student will be unable to login to the library's databases.

ITS has instructions for students on updating Outlook passwords here: http://www.swosu.edu/administration/its/students/live-email-faqs.aspx.

The library cannot update students' Outlook passwords. If a student is unable to update his or her password, refer the student to the ITS Helpdesk at (580)774-7070 or suggest the student email helpdesk@swosu.edu from another email account.

Jon

P.S. The mandatory password update wasn't ITS' doing; it's a gift from Microsoft. ;-)

Refer Turnitin support questions to SWOSU CDeL

The Center for Distance and eLearning now provides all SWOSU support for Turnitin. Please tell faculty and students with Turnitin questions to call (580)774-3149 or email distance@swosu.edu for help.

Learning Express Library

In addition to Literature Online, there is a new interface for Learning Express Library.

New user names and passwords are necessary for account access. This information is not carried over from the old interface. The new website is easy to navigate, but if there is a problem, there is a short user guide on the opening screen.

LION is now Literature Online

ProQuest's LION: Literature Online has undergone a name change and an interface revamp. It's now simply called Literature Online. The URL is unchanged.

Jon

If the Respondus LockDown Browser says it needs to be updated ...

If a patron gets this message on a library PC or laptop, here are instructions on how to fix the problem.

Jon

Ebook and Streaming Video Database Trials

Jon has posted links for two database trials. Please explore and let me know what you think about these products.

(1) Very Short Introductions provides concise ebooks which introduce readers to a variety of subjects in the sciences and humanities. This resource is a product of Oxford University Press. This trial ends on July 5.

(2) Kanopy provides video streaming of films, documentaries, and interviews from a variety of production companies, including Criterion and Kino. This trial ends on July 8.

You can direct patrons who may be interested in these resources to the Database Trials page. Please encourage them to fill out the Database Trials Feedback form.