"How do I install MyITLab for Office 2010 on a library PC?"

See this Q&A in LibAnswers. »

Microform reader/printers: Viewing, but no printing

Due to hardware problems, it's currently not possible to print from either of the microform reader/printers. The newer of the two machines is out of service due to a burned-out bulb. Microforms can be viewed on the older machine, but the older machine cannot print.

Scanning Transcripts

When international students are attempting to send transcript copies to their governmental agencies, it is best to use the ADA PC scanner. The images will be smaller than the BookNet scan which may be too large to email.

Update (9/11/2013): I've posted this information to LibAnswers »

Credo Reference Access Issue

FYI
On 09/03/13 I had issues getting Credo Reference to work at the Reference Desk.
I tried Firefox and IE 9 Browsers, I cleared the caches, and neither worked. I checked to see if it was only on the Ref Desk PC, and the problem occurred on my PC in my office as well.
Later in my shift, Credo did work but very slowly.

-Jason H.