This problem is becoming more frequent and it originates from our new website template. With the addition of a frame at the bottom of the page (i.e., containing social media info), it will cut off the text/info of a webpage if a user is viewing the text in a large text size. If someone has this issue, direct them to change the text size by going to their browser menu and reducing the size to medium or small. Jon W. is working on solving this problem.
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This is usually a problem only when the patron is both zooming the text on the page and using an obsolete browser (typically Internet Explorer 6/7 or pre-3.0 versions of Firefox). Either reducing the text zoom or upgrading/switching to a modern browser will fix the problem.
BTW, when I've helped patrons with this problem, they typically report problems using other web sites too due to the decrepitude of their browser. If you can encourage them to upgrade to a modern browser, you're going to greatly improve their experience of the web.
Jon W.
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