As of 5:30 Wed. evening, students are not able to login to off-campus databases through the library’s EZproxy server because the SWOSU student webmail server is down. EZproxy uses the student webmail server to check that the person logging in remotely is a SWOSU student. If the student webmail server goes down, EZproxy can’t authenticate the student into the library’s databases.
As a temporary workaround, I’ve put a list of temporary IDs at the Reference Desk. The temporary IDs will let students login from off-campus. The student will need to type the temporary ID into the faculty/staff login box on the EZproxy login page.
Faculty, staff, and pharmacy preceptors off-campus logins are working normally and are not affected by this problem.
Jon W.
P.S. Desire2Learn is also down this evening. D2L doesn’t have any impact on the library’s servers, but we may get questions from students about the outage. ITS is working on getting D2L and student webmail back in service.
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