IM Joker

We have had a few problems this week with students sending joking messages using our Meebo connection. If this happens and the question is clearly a joke, just tell the student that you answer real questions regarding library/university services.

Annals of Pharmacotherapy: "We do not have a current subscription" (Updated)

Update (10/13/2010): Phillip has fixed the problem and The Annals is available once again.
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The Annals of Pharmacotherapy is giving users a message that says, "We do not have a current subscription for your institution in our system: please contact your librarian" whenever users click links to full-text articles. I've asked Phillip to check on the status of our subscription.

The most recent issue on the publisher's web site is October, 2010 (v.44 no.10). In the meantime, The Annals is available in full-text through IDIS/Web up to May, 2010 (v.44 no.5).

Jon W.

EBSCO Databases

All of the EBSCO databases are up and running now.

Library Logins and Student Webmail Password Resets

First, a quick reminder: Each student's library login for remote database access is always exactly the same as the student's SWOSU Student Webmail login.

Be aware that ITS resets a student's SWOSU Webmail password whenever ITS suspects that the student's Webmail account has been hacked. ITS typically is unable to notify the student that they've reset his/her password. This creates confusion because the student has no idea that their password has been reset.

When you're helping a student who can't login to the library's databases, ask the student to try logging into their SWOSU Student Webmail account. If the student can't get into their Webmail, the student will need to contact the ITS Help Desk at 774-7070 from 8-5 M-F. The ITS Help Desk will reset the student's password.

Once the student can access their Student Webmail account, they'll be able login to the library's databases too.

Jon W.

Some EBSCO databases are unavailable

EBSCO's Communication and Mass Media Complete, Environment Complete, Family and Society Studies Worldwide, Hospitality and Tourism Complete, International Bibliography of Theatre and Dance with Full Text, and Points of View Reference Center databases are not working today, Tues. 9/28/10.

I'll post an update to this blog when I have more information.

Jon. W.

bit.ly Link Shortener Bookmarklet in Firefox and IE

I've added a bit.ly bookmarklet to the bookmarks toolbars in Firefox and Internet Explorer.

When you click the Shorten with bit.ly bookmarklet, you'll get a bit.ly URL for the web page you're viewing. Please use the bit.ly links whenever you need to send a long URL to patrons through Text a Librarian or Meebo.

Jon W.

P.S. See the "Standard bit.ly Bookmarklet" instruction on this page if you'd like to add the Shorten with bit.ly bookmarklet to your own browser.

Public printer "Install MK" message

The "Install MK" message on the first floor public printer means that the printer needs a new maintenance kit. A Kyocera service tech has to install the kit, so I've let Janet know that we need the printer serviced.

The printer will continue to print while the "Install MK" message displays. Please give me a call at 7074 if you have any questions.

Jon W.

Organic Chem II Lab PDFs

A student was attempting to print PDFs for this class but due to the presence of chemical equations and diagrams along with a large file size, it would not print. The instructor has been notified. I've left a copy of this file at the reference desk.

This is the second occurance I've experienced since the semester began. If you run across this problem in the future, you can use IrfanView to print the file or you will need to screen capture each individual page.

American Indian tribes information for Social Work 4013

You may get questions about different American Indian tribes from students in Ms. Korol's Social Work 4013 class. Use this LibGuide to help students find print and online resources.

Jon W.

LibAnswers is ready to go ...

Click here to login.

Please see Jane for any questions about how to record reference transactions with LibAnswers.

If you already have a LibGuides account, use the same login for LibAnswers. If you don't have a LibGuides account you've probably gotten an email from me with your new LibAnswers login. If you need a LibAnswers account, please let me know.

Jon W.