"International" TV fixed

Jon W. installed the replacement receiver for the first TV (International). All three TVs are broadcasting news again.

Install MK Error Message

Tim (from R.K. Black) has been notified of the error message on the Kyocera public printer. Last week, Tim ordered a fuser for replacement. However, now that there is a “maintenance kit required” message, he will order a maintenance kit which will also include the fuser part.
Tim said that the printer should still be able to print without any problems. He should be able to install the kit towards the end of the week.

Update on Printer 2/18/10

Printer has been cleaned and serviced by R.K. Black repairman. No further paper jamming should take place. Unfortunately, the fuser is showing signs of wear and fatigue. He'll return to replace the part but until then, lines may begin to appear vertically on the paper.

Public printer sometimes misfeeding paper from first cassette

The public printer is having a problem feeding paper from the first cassette. I've asked Janet G. to contact RK Black to have the printer serviced.

Here's the problem: The roller that grabs the paper and feeds it into the printer isn't always able to grab the top sheet in the tray. The printer then reports a paper jam. The misfed sheet always has a mark on it about an inch from the top of the page where the roller contacts it.

When the printer misfeeds: Open the first paper cassette. Remove the misfed sheet of paper. Close the paper cassette and printing will resume.

Until the printer is fixed, only fill the first cassette about half full. (I've noticed that the misfeeds are more frequent when the tray is full.) If the misfeeds get worse, leave the first cassette empty and only fill the second cassette.

Jon W.

Facts and Comparisons now available on Pharmacy page

Facts and Comparisons is now available on the Pharmacy page. This drug information resource provides monographs detailing actions, indications, administration and dosage, interactions, adverse reactions, warnings and more. Comprehensive tables compare products of similar formulation, including dose, form and strength, distributor name, how supplied, product identification codes and more.

A quick tutorial is available here. Please take a look at it -- F&C will be a popular database with our pharmacy students.

Jon W.

Wireless Not Working

About 12:35 PM today (Wed) about 5 people said they could not get their pc's to connect with the campus or library wireless routers. I called Chris and he tried to contact I.T. (but they are closed from 12-1:00 PM.)

You'll probably get more complaints regarding this if it's not fixed.
Thanks,
Dale

Scanning and converting images into PDFs in the library

We've recently had some students in the library who need to scan articles into PDF documents. There are a couple of ways to do this.

First method: Scan the articles with the ScandAll 21 software on the Media Creation Room laptop. ScandAll 21 has an option to save scans into PDF format. For details on using ScandAll 21 to save images as PDFs, see ScandAll 21's Help menu. (Remind the student that they'll need to check out the MCR laptop charger at the Circulation Desk.)

Second method: If the student already has scanned the article and only needs to convert the images into PDFs, the student can use one of these free online PDF conversion services:

- Drawloop
- Zamzar
- freepdfconvert.com

These sites work within the browser -- no extra software is needed.

Third method: If the student has already scanned the article, the student can cut and paste each image into MS Word or PowerPoint. Next, use Office's "Save as PDF" command to convert the file into a PDF.

Jon W.

DeskStats

Here are some suggestions regarding how to choose where to record your information.

REFERENCE:

· Inst – Class Assignment: Assistance that is related to a specific class assignment

· Inst – Books/videos/ebooks: Finding resources in the catalog—showing how to use the catalog, how to use ebooks, where resources are located

· Inst – DB: Anything related to database use

· Internet Use: Anything related to Internet use

· Ready Reference: Assisting patron with materials available behind the RefDesk or in the Reference section

· Reader’s Advisory: Helping with book selection for recreational reading

INFORMATION:

· Library Web Site: Questions regarding information/services in the library.

· Directions: General questions

· Policy: Library policy/university policy

· Procedures: Questions regarding “how to”

TECHNICAL:

· Printer Problems: Include printing color copies for students

· Library/Patron PC: Assistance with computer use—show whether it is our equipment or patron’s equipment

· Remote Access – Problems with logging in from off campus

· D2L, Webmail & Campus Connect – Problems with these programs

New Assignment.

A recent assignment is for students to bring a book about coaching basketball to their next class. Phillip requested that this note be put on blog so that we could be prepared with a list when the students come to the desk. There are approximately 30 students in the class and there are about 40 books upstairs on this subject - Thanks, Dale.

FYI - The basketball player in the photo is Sun Ming Ming. He is 22 and wears size 19 shoes, 6XL jersey and size 50 jeans. He is 7-foot 8-inches and although not the tallest basketball player from China, he might be if he grows another inch this year.

Web of Knowledge citation index databases now available

The new Web of Knowledge (WoK) citation index databases are now available on the library's web site. The indexes are ...

• Arts and Humanities Citation Index
• Science Citation Index Expanded
• Social Sciences Citation Index

Collectively, these databases are part of WoK's Web of Science. For training and support materials, see this site.

Jon W.