myITlab on the public PCs

We've had a handful of students who need to access a website called myITlab for a SWOSU computer-aided instruction course.

To use myITlab on the library's public PCs, do the following:

• Verify that the student is using the Internet Explorer (IE) web browser.
• Change IE's security settings to Medium:
  1. Click on IE's Tools pull-down menu.
  2. Click on Internet Options.
  3. Click the Security tab.
  4. Move the slider under "Security level for this zone" to Medium.
  5. Click OK.
• Click the myITlab link. Watch for a yellow bar at the top of the web page that asks permission to install an ActiveX control. OK the installation.
• The myITlab page will take a minute or so to load, so have patience.

Jon W.

French - Drug Info Articles

Students in Dr. E. French's Drug Info classes are required to select an article each semester for an assignment. In the past, Dr. French has provided an up-to-date list of the previously used articles on a bulletin board in the CPP and a copy for the library's course reserves. She has not sent an updated list since Summer 2007, despite numerous reminders. Her syllabus states that students can still find them in both places, but I suspect that it hasn't been updated in a while. Please direct them to the list in the CPP, as it is no longer on Reserve.

Meebo Problems

When you are logging on to TaL and DeskStats for your desk shift, make sure you are also connected to Meebo. Jason has pointed out that the icon at the bottom of the screen is not always connected as it should be, so please take the extra step to open the program and make sure you are signed in. Also, make sure the speaker is turned on.

Jane

Helping students find textbooks when they can't remember the title ...

If a student needs a textbook but doesn't know the exact textbook title, you can use the SWOSU bookstore web site to find the correct book. Here's the link to the bookstore.

Jon W.

Collins Writing Assignment on "Significant Cities"

Found a good ebook to address this assignment in eBrary:

"Boomburbs: The Rise of America's Accidental Cities" by Robert Lang

Jing is back

I've recovered the Jing password and reinstalled the program on the Reference Desk PC. There's a Jing shortcut on the desktop whenever you need to run it.

The Jing login information is in the Reference Desk flip file.

Jon W.

Word on the Ref Desk PC

Update (4/15/10): I reinstalled Office this evening and Word seems to be working correctly again. Let me know if you have any problems.

Jon W.

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There were problems with using Microsoft Word during my Wednesday evening shift. Jon W. took a look at the problem and felt that it would be necessary for him to work on it Thursday evening when he staffs the desk. The bottom line is: don't plan to type Word documents at the desk tomorrow. There are no problems with Internet access or use of the Library webpages.

Jane

Access to Pharmacist's Letter

If a pharmacy student is having trouble accessing the Pharmacist's Letter database, they first have to go to a designated URL to sign up. The URL is located on the passwords page of the flip file.

This URL should not be shared; it is to be used only by SWOSU College of Pharmacy students.

Ref Desk PC: hard drive replaced to fix boot-up problem

I've replaced the hard drive in the Reference Desk PC. This should fix the problems that have been reported with the PC not booting up. If you have a problem with the PC, please let me or Chris know.

Jon W.

Update (4/1/10): EBSCO databases are working again

EBSCO has fixed the problem with these databases:

Art and Architecture Complete
Communication and Mass Media Complete
Environment Complete
Family and Society Studies Worldwide
Film and Television Literature Index w/FT
Hospitality and Tourism Complete
International Bibliography of Theatre and Dance w/FT
Points of View Reference Center

Jon W.